3 Ways to Prevent Your Business from Stagnating and Failing
Estimated reading time: 4 minutes
As a business owner, there are few things as frightening as the thought of a plateau and decline. If business has been slow recently, every day that customers don’t push open your door increases that dread. Business stagnation is particularly deceptive because there’s always the hope that things will look better tomorrow.
However, spending too long without true growth, and it’s likely that the stagnation becomes a decline. In this article, let’s look at three steps you can take to save your business before it’s too late.
#1. Learn to Identify and Diagnose Plateaus Early
So many entrepreneurs interpret what might actually be a real problem as a regular flatline. What’s worse, some might mistake the flatline as stability. The good news is that often, it just takes a few good strategic decisions to get out of a stagnant phase.
Entrepreneur.com highlights the case of Brows by Carina, a business that had started to stagnate with a revenue of just $1,200 per month. This situation had persisted for 7 months, but after changing the advertising strategy and sales call processes, the business started to grow again. From $1,200, it jumped to $18,000 and then to $29,000 after filling key roles that were missing from her business.
If Brows by Carina had remained complacent and not acted, the business would have quite likely continued pulling in the same $1,200/month. Thus, it’s crucial that you start paying attention to metrics like declining conversion rates, low team energy, and innovation gaps.
#2. Start Reigniting Engagement In and Out of Your Business
One of the biggest factors behind business stagnation is disengagement. In other words, people, whether they be customers or your own employees, stop caring. First, let’s consider internal engagement, which many business owners are dismissive of.
According to recent research by Gallup, employee engagement is at a ten-year low, where only 31% of employees felt engaged. A lot of this is due to overall ambiguity, as 46% of employees didn’t know what was expected of them at work.
Thus, you should start taking simple steps such as setting clear goals and providing your team with consistent feedback. In addition, start pointing out how each worker’s role contributes to the business. Boosting internal engagement is always easier if you can make your team feel like they aren’t just gears in a machine that benefits only you.
To improve external engagement, consider steps like overhauling your business website. If you don’t have one already, you can build one very easily. As Hocoos explains, with AI assistive features, one simply needs to answer a few questions, and AI handles the rest. Sometimes, all it takes is a fresh website to make a difference. Customers see activity and change, and that defends against any perception that your business is fading.
#3. Consider a Broad, Perspective Shift
Alex Schultz, the Chief Marketing Officer for Meta, had some interesting advice for early-stage startups when it came to growth. According to Schulz, if your company has fewer than 300 people, don’t even bother with trying to delegate growth to a small team. Rather, the entire company should be working on growth.
This is a mindset shift that many business owners would be hesitant to make. They find it comfortable to delegate responsibilities into neat chunks. However, if you’re in that early stage, that urgent need for growth needs to be felt by the entire company.
That said, you have to walk a fine line here. Remember the study we referenced earlier about how employee engagement is low? Well, trying to create a sense of urgency and creating mandatory meetings where every employee pitches a plan may not go so well. You would first have to build an environment where your team feels that growing the company is in their best interests as well.
Unfortunately, many founders don’t want to think about this aspect because it often means addressing compensation expectations. Rather than being that type of leader, try to assess if underpaying your team is actually hurting you in your growth goals.
Conclusion
Long story short, stagnation is a phase that almost every business will have to go through at some point or another. What’s important is that you recognize when it’s becoming more than just a flatline so you can start taking action.
On the bright side, stagnation isn’t as bad as a downward spiral. You get some time to think about the best possible way forward, and that’s something countless businesses would have taken over a decline.
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